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We dispatch most orders within one business day. Shipping is free and express worldwide via DHL, FedEx, or UPS, and most regions see delivery in 3–7 business days.

You have 30 days from delivery to start a return — just email support@casadilumo.com and we'll walk you through it. You cover return shipping unless the item arrived damaged or defective. Once we receive and inspect your return, your refund goes back to the original payment method within 2–7 business days.

Yes — we ship worldwide with free express delivery via DHL, FedEx, or UPS. Any customs duties or import charges set by your country aren't included, so those are yours to cover on delivery.

You'll receive a confirmation email with a tracking ID and link once your order ships. Please allow 1–3 business days for tracking to update. You can also find tracking on your order page in your account.