They had run out of stock for some time, but kept me informed, and delivery with DHL was super quick as soon as the lamp was back in stock
DHL messed up and delivered my lamp to the wrong address. The customer support team was super quick to resolve my issue, and I can't be happier with my purchase.
The remote was missing from the package, but they were quick to resend another for free with DHL
I had an issue with one of the two lamps I ordered. The customer support team answered me 5 minutes after I sent an email to them and offered a full replacement for FREE. This is one of the best companies I've had the pleasure of dealing with